Política de Privacidad
1. About This Policy
This Privacy Policy explains how IO Inventory Operations ("Inventory Operations", "we", "us", or "our") collects, accesses, uses, stores, and shares personal information when you visit inventoryoperations.com, sign in to our application, or use our inventory and asset management services. It also covers demo inquiries and support. When an organization provides information through the Service, that organization controls its operational records and we process those records to deliver the Service under its instructions and applicable agreement.
2. Information We Collect
Account and organization information includes your name, email address, account identifiers, organization, and assigned roles. Customer-provided records can include inventory items, assets, locations, assignments, transfers, counts, and audit history identifying the people involved. Contact forms collect your name, email address, company, inquiry topic, and message. We also receive the referring page, page URL and campaign parameters, submission time, IP address, country inferred from the connection, browser information, and anti-abuse verification results. Service requests and logs can include device and browser information, timestamps, pages visited, and errors. We use this technical information to deliver the site, diagnose problems, and detect abuse.
3. Google Sign-In and Firebase Authentication
When you choose Google sign-in for Inventory Operations, Google and Firebase Authentication process the sign-in request. Basic account information can include your Google account identifier, name, email address and verification status, and profile photo when available. Authentication credentials and tokens are processed to verify your identity and establish a session. Firebase also processes IP addresses and browser user-agent information to secure authentication and prevent abuse. We use this information to create or recognize your Inventory Operations account, display your identity, and connect you with the organizations and permissions assigned to you. Inventory Operations does not receive your Google password. Google sign-in by itself does not grant access to your Gmail messages, Google Drive files, Calendar entries, or contacts; any additional Google data access requires separate authorization and disclosure of the feature and data involved.
4. How We Use Information
We use personal information to authenticate users, administer accounts and organization access, provide inventory and asset workflows, maintain audit history, respond to inquiries and support requests, manage customer contracts and billing, and send service or security notices. Technical and website usage information helps us diagnose errors, improve content and reliability, and prevent fraud or misuse. We also process information when necessary to meet legal obligations and resolve disputes. Google sign-in information is used to provide and secure the account features you request.
5. Limits on Google User Data
Inventory Operations limits use of Google user data to providing or improving the user-facing features you authorize. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements where applicable. We do not sell Google user data or use or transfer it for advertising, data brokerage, credit decisions, or lending. We do not use Google user data to develop, improve, or train generalized or non-personalized AI or machine-learning models. Human access is limited to your affirmative permission for specific data, security investigations, legal requirements, or aggregated internal operations permitted by that policy.
6. Sharing and Service Providers
Google/Firebase processes authentication information to support sign-in and account security. Cloudflare provides website delivery, contact-form storage, and Turnstile anti-abuse checks; these services process request metadata and, for submitted inquiries, contact details and message content. Where our contact service uses Google Apps Script and Sheets, Google also processes the inquiry to help us manage and respond to it. Website analytics providers are described below. Authorized members and administrators of your organization can access account details and operational records according to their permissions. We may use hosting and support providers to deliver the Service and require providers processing information on our behalf to protect it and use it for the assigned service. We may disclose information when required by law or necessary to investigate abuse and protect users. Google user data is shared only as permitted by the limits above; a transfer of that data as part of a merger, acquisition, or asset sale requires your prior explicit consent.
7. Storage and Protection
Account information is stored in the authentication service and the application systems used to manage your access; customer records and inquiries are stored in the systems that provide those services. We use HTTPS for data in transit and access controls to limit access to authorized users and service operators. Firebase Authentication encrypts stored authentication data. Organization permissions help control access to operational records. No system can guarantee absolute security. Google states that Firebase Authentication processes data in the United States; other providers may process information in countries where they operate. Where required, international transfers are subject to applicable legal safeguards. See Firebase privacy and security information for its processing and protection practices.
8. Retention and Deletion
We retain account information, including Google sign-in identifiers and profile details, for as long as needed to maintain your account and provide the Service. Customer operational records follow the customer agreement and organization instructions. Inquiry and support records are retained for handling the request and related business needs; technical and security records are retained for troubleshooting and abuse prevention. We delete or de-identify information when it is no longer needed for these purposes, unless retention is required for legal obligations, billing, security investigations, or disputes. Backups and provider systems may take additional time to expire after deletion from active systems. Google states that Firebase Authentication retains authentication information until the associated user is deleted, with removal from its live and backup systems within 180 days after deletion is initiated. This provider timeline is separate from the time needed to verify and process your request.
9. Your Choices and Deletion Requests
To request access, correction, an export, or deletion of your account and associated personal information, email [email protected] with your account email, organization, and the action requested. Do not send passwords or authentication tokens. We may verify your identity and coordinate with your organization before changing customer-controlled records. We will explain any information that must be retained and why. You can revoke the Google connection in your Google Account connections settings. Revoking access or signing out does not by itself delete information already stored by Inventory Operations; submit a deletion request for that information. Depending on your location, you may also have rights to restrict or object to processing, withdraw consent, or complain to a data protection authority. See our Privacy Choices page for customer-managed requests.
10. Cookies and Website Analytics
Cookies and browser storage support sessions, preferences, and analytics. With your consent, Microsoft Clarity collects website interactions, device and browser information, behavioral metrics, heatmaps, and session replay to improve usability and diagnose problems. Choose the essential-only option in the cookie banner to decline Clarity. To choose again, clear this website’s stored data in your browser and reload the site; browser settings also let you block or remove cookies. The website additionally includes Google Analytics page measurement, which can send page URLs, referral and device information, and online identifiers to Google. The Clarity consent choice controls Clarity specifically. Learn more in our Cookie Policy, the Microsoft Privacy Statement, and Google’s Privacy Policy.
11. Optional AI Assistance
If an AI chat feature is enabled and you choose to use it, the prompt you enter is sent to the configured AI service to generate a response. Only submit information appropriate for that purpose, and avoid passwords, authentication tokens, and confidential personal or customer records. Google account authorization is not permission to use your Google user data for generalized AI training; the limits in this policy apply to AI features as well.
12. Policy Updates
We will update the date on this page when this policy changes. Material changes to the way we access, use, store, or share Google user data will be disclosed through the Service or an account notice before the new use begins, and we will obtain additional consent where required.
13. Contact Inventory Operations
For privacy questions or requests about Inventory Operations, contact [email protected]. Include the relevant account or organization and whether your request concerns the website, Google sign-in, or customer records so we can route it appropriately.